Companies need to provide 24-hour support for all their commercial solutions like web development, Custom software development. A company’s technical support team needs to respond quickly to any problem posed by the client and provide long-term solutions.This can be achieved only through a robust technical support team that can handle email support, voice support, and online support with ease.
Our support solution is designed to Custom web application offer a complete package including Internet Marketing Services the mentioned communication modes, to clients and is capable of doing so 24x7. We provide a team of experts headed by a technical manager that will take prompt and effective actions as soon as any support issues arise for any web development solutions.
Typical Support Scenarios:
Bug fixing in an existing application
Continuous enhancement of a web application
On call support during regular business hours or a 24x7 support setting
Ensuring total customer satisfaction is Hexa Info Soft strong point in offshore development like Php software development, dot net development. The company has implemented an effective customer relationship management strategy for web development application and custom software development, php web development and internet marketing solution to increased efficiency and overall success. From project kick-off to customer sign-off, our dedicated team works jointly with you and provides round-the-clock updates on project status. They also solve problems, answer queries and give instant feedback.
Hexa Info soft clients enjoy and recommend exceptional customer service and support available by Phone, Email, Instant Messenger, and so on.